Assistant IT Support

Nest Bloom Indonesia · 📍 Kelapa Gading, Jakarta Raya · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 2.000.000 – Rp 3.000.000 per month
Nest Bloom Indonesia is seeking a dedicated Assistant IT Support to join our team. In this role, you will be responsible for providing technical support to our employees, ensuring the smooth operation of our IT systems, and assisting in the resolution of technical issues. This is an excellent opportunity for someone looking to start their career in IT support with a growing and dynamic company.

📋 Tanggung Jawab Pekerjaan

Provide technical support to employees, including troubleshooting hardware and software issues.,Assist in the installation, configuration, and maintenance of IT systems and software.,Monitor and maintain the performance of IT systems, ensuring uptime and reliability.,Assist in the resolution of technical issues, including network problems, email issues, and printer problems.,Provide training and support to employees on the use of IT systems and software.,Assist in the implementation of IT security measures and policies.,Document technical issues and resolutions for future reference.,Assist in the management of IT inventory and assets.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 1 year of experience in IT support or a related role.,Strong knowledge of computer hardware, software, and operating systems.,Good understanding of network infrastructure and protocols.,Excellent problem-solving and troubleshooting skills.,Strong communication and interpersonal skills.,Ability to work independently and as part of a team.,Familiarity with IT security best practices and policies.

🛠️ Keahlian

Basic understanding of ITIL framework.Familiarity with common IT support tools and software.Ability to work under pressure and meet deadlines.Good organizational and time management skills.Familiarity with cloud computing and virtualization technologies.Knowledge of basic scripting and programming languages.
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